L1 Certificate in Business Administration

The Level 1 Certificate in Business Administration is specifically for individuals who may be new to working within a business and administration role and wish to improve their knowledge and understanding of it. It is ideal for learners who want to work in a variety of sectors, it covers useful and applicable subjects such as performance and development to communication.

Throughout the course, you will develop the knowledge and skills necessary to work effectively and independently in administration roles. Topics covered include: Principles of personal performance and development Health and safety in a business environment Principles of business administration Using a telephone and voicemail system Meeting and welcoming visitors in a business environment Producing business documents Dealing with customer queries, requests and problems Word processing software

The course is delivered in a classroom by qualified teachers with professional business administration experience. You will build a portfolio of evidence to demonstrate your knowledge and practical skills. Assessment is conducted through written and spoken tasks during taught sessions. No exams are required. While you do not need a workplace placement, opportunities to apply your learning in real-world contexts will be beneficial.

To ensure this course is the right fit for you, you will be required to undertake English, maths and a vocational initial assessment. Whilst there are no specific entry requirements, learners should ideally be working at Level 1 in English and Maths. If evidence of these qualifications is not available, an English initial assessment may be required. Basic digital skills are also necessary, as assessments are completed on screen. Free Essential Digital Skills courses and workshops are available to support you in accessing online learning resources.

After completing this course, we recommend you enrol onto the L2 Business Admistration to equip in seeking admin roles in a variety of industries.